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Senior Director, Human Resources Delivery

Human Resources & Talent Acquisition
JR-0000061238 Requisition #
Western Digital

The next big thing in data is you!

As the Senior Director leading our Americas Human Resources Delivery team, and a critical part of a Globally focused HR team, you will provide a broad range of expertise and lead a team of HR managers and professionals responsible for the deployment of business facing, high impact, high value HR solutions across the Americas. This is a pivotal role that connects Centers of Excellence, HR Business Partners, HR Operations and cross-functional teams.  

  • Lead and develop the Americas HR Delivery team of HR professionals, which consists of Managers, Generalists and Employee Relations Specialists.
  • Partner with our HR Business Partners on business group specific organization design and organization effectiveness initiatives, and with our centers of expertise on enterprise-wide initiatives
  • Establish credibility throughout the organization and set an example as a proactive HR practitioner who earns respect by demonstrating sound understanding of business objectives and thoughtful identification and execution of HR solutions.
  • Create and execute change management strategies and action plans that successfully connect leaders and employees with new HR programs and initiatives
  • Ensure HR practices and policies are competitive and current, evolving to address the needs and interests of employees. Lead and direct the development and implementation of Global Governance, policies and practices.
  • Build and oversee a global Employee Relations Community of Practice and Americas focused Employee Relations Team with deep investigative and legal case work-focus. Provide consultation and leadership for complex employee relations issues, workplace violence prevention, and Labor Relations as needed.
  • Partner with our HR Operations team to identify and resolve issues inhibiting employees and managers from obtaining effective self-service for HR transactions and services
  • Leverage corporate offerings to meet orientation and training needs, and identify and implement innovative ways to enable delivery of employee development content.
  • In partnership with the Diversity and Inclusion team, sustain and further develop an innovative and inclusive workplace culture, and drive Affirmative Action Plans and goal achievement.
  • Partner internally with Business Leaders, Human Resources, Legal and Compliance, Internal Audit, and other internal stakeholders as appropriate to develop and implement balanced and thorough solutions aligned with our culture values.
  • Drive specific regional and global projects. Including scoping work, planning, conducting analysis, making recommendations, and developing presentations.

  • Bachelor's Degree or equivalent with relevant certifications
  • 12+ years of experience in Human Resources or relevant experience with 6 or more years leading & managing teams including developing first line HR managers.
  • Demonstrates an inclusive leadership style with an emphasis on results and developing high performing team members
  • Experience identifying and resolving complex issues while assuming leadership roles in ambiguous or unfamiliar situations
  • Demonstrated success in developing cutting edge strategy and driving process improvements
  • Proven track record of influencing, leading and facilitating large scale strategic initiatives with multiple senior stakeholders
  • Experience working and navigating global matrixed organizations
  • Excellent communication, interpersonal and collaborative skills, with an ability to persuade and influence, and the ability to build enthusiasm and commitment
  • Goal-oriented, proactive, accountable and passionate about driving results with the ability to adjust priorities as needed.
  • Strong business, HR and financial acumen, including a strong background in manufacturing, engineering and corporate functions.
  • An agile and continuous learner with personal resilience and an ability to deal with ambiguity
  • Light travel, primarily domestic and some international
  • Preference for a Master’s degree

  • Demonstrated success in recruiting, building, developing, coaching, and retaining a highly-motivated, high-performing team.
  • Ability to work in high production environment and respond quickly and effectively under pressure and deadlines
  • A versatile leader, connecting people, resources and empowering teams, and creating an environment of inclusion.
  • Excellent communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization
  • High Emotional Intelligence and strong interpersonal skills with a track record of influencing and providing consultative guidance to senior leaders around complex organizational issues.
  • Project management capability, adaptable to new projects and able to draw from the centers of expertise for specialist partnership and input.
  • Experience evolving operating models, roles, capabilities and practices to be adaptable and agile and provide more strategic solutions solving business challenges.
  • Exceptional analytical skills. Comfortable working with large amounts of data, formulating insights, constructing recommendations, and communicating with all levels of the organization
  • Strong active listening skills with the ability to ask thoughtful and probing questions to determine client needs
  • Data focused with experience reporting and measuring HR activity to measuring the impact on business outcomes
  • Ability to make clear, logical decisions based on facts, taking into consideration the big picture, long and short term effects, and exercising sound judgment when handling confidential and sensitive issues
  • Demonstrated ability to deliver consistent positive results through influencing, coordinating and managing the efforts of others


The future. It’s on you. You & Western Digital.

We’ve been storing the world’s data for more than 50 years. Once, storage was the most important thing we could do for data. Now, we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and government organizations come to us for the technologies and solutions needed to bring meaning and value to their ever-increasing diversity of data.

But we can’t do it alone. Today’s exceptional data challenges require your unique skills. You can be the next big thing in data. 

Western Digital® data-centric solutions are comprised of the Western Digital, G-Technology™, SanDisk® and WD® brands.

Western Digital is an equal opportunity employer.


Western Digital does not discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.


Western Digital participates in the E-Verify program in the US. For more information click hereEste empleador participa in E-Verify.


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