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Marketing Communications Specialist

📁
Marketing, Advertising & Public Relations
📅
JR-0000049089 Requisition #

Western Digital    

                                                            

The next big thing in data is you!

 

We have an exciting opportunity for a Demand Generation Automation Specialist to join a newly established team to help grow and contribute to the continued success of the Lead and Demand Generation Team. The ideal candidate will be a tech-savvy automation nerd who gets excited and geeks out about all things “Automation”. We want someone who is enthusiastic to get under the hood and ensure our tools meet best practice standards. We’re looking for a skillful tactician to help develop and build world class workflows within the automation suite. Bonus points if you are Marketo certified or in the process. If you’re the person that loves to take campaign plans and messaging and use automation processes to WOW and delight the right people at the right time, we’d love to talk to you!


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Take operational responsibility for global demand generation campaign automation, end to-end, from target identification to post campaign reporting with wider team.
  • Own campaign development including functionality and rendering across devices, operating systems and browsers.
  • Set up, test, execute and report on campaigns for lead management, lead nurturing, lead scoring and lead routing.
  • A/B and multivariate testing and optimization.
  • Continually optimize email and landing page performance through iterative testing and regular monitoring of deliverability.
  • Maintain a strong technical understanding of automation platforms and CRM platforms, including campaign management in all systems, contact management, lead tracking, segmenting, reporting, and basic CRM/third-party integration.
  • Maintain programs and campaigns to ensure accuracy of data and related records including compliance with all GDPR policies and governance.
  • Provide regular reporting on metrics and results of marketing performance that is in line with our overall marketing KPIs to campaign managers and key stakeholders.
  • Construct views and dashboards for all campaigns, leads, prospects, opportunities, pipeline, contact, account and revenue activities.
  • Work with campaign managers to identify and rectify day-to-day data quality issues within the operational processes.
  • Provide input and support creating and updating standard marketing operating procedures and identifying process improvements.
  • Assist with other demand generation marketing activities as needed including lead management, data cleanup, and team training.
REQUIRED:
  • BA/BS or higher degree in communications, marketing, business or related field.
  • Strong proficiency in leading Email Marketing Platforms. 3 to 5 years demonstrated success executing marketing campaigns, including best practices, database management, smartlist development, setup, testing, launching and scoring of campaigns and programs, and reporting on campaign analytics
  • Marketo certified expert is preferred
  • Salesforce.com lead flow integration experience is preferred
  • Proficiency in HTML, CSS
  • Coding for responsive web design and email is a plus
  • Experience with design tools (Photoshop)
  • Flexible and adaptable with the ability to work under pressure to meet deadlines
  • Acute attention to detail; extremely organized and highly accountable to deadlines
  • Resourceful self-starter/problem solver
  • Ability to work both independently and as part of a team
  • Excellent oral and written communication skills are mandatory
PREFERRED:
  • List management
  • Template dev
  • Marketo & other CRM tools- certification is highly preferred
  • Knowledge of email compliance
  • Compile metrics, data and analytics to work with Campaign Managers on building strategy
  • Identify opportunities for audience targeting, segmentation
  • Support scaling programs through workflows, campaigns and other outbound programs
  • Data governance and process documentation- maintain database health (database hygiene)
  • Schedule regular database clean up, reporting, process, A/B tests, templates, compliance
  • Support automation and training toward self service and ease of process
  • Experience with discount code implementation and automation
  • Experience with list providers, webinar platforms, template building tools


ABOUT WESTERN DIGITAL


The future. It’s on you. You & Western Digital.


We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.


The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.

 

But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data.

 

Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.




Western Digital is an equal opportunity employer.



Western Digital does not discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

Federal and state laws require employers to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.  Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need any accommodation or assistance with our career site, please contact us at staffingsupport@wdc.com.


Western Digital participates in the E-Verify program in the US. For more information click hereEste empleador participa in E-Verify.


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