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IT Director Business Applications

Information Technology (IT)
JR-0000051104 Requisition #

Western Digital     


The next big thing in data is you!



  • Lead the ERP Support organization responsible for four ERP Applications (2SAP, EBS and Oracle Cloud ERP)
  • Primary support Owner for all the four ERP applications supporting various business processes including Finance, Source To Pay, Order To Cash and Plan To Fulfill
  • Responsible for managing the ongoing IT support processes in ERP area including Incident management, Enhancement/ Change management and system authorization management
  • Primary escalation path for Global business teams to escalate issues related to ERP applications
  • Primary focal point for Internal/ External Audit
  • Responsible for building and maintaining a strong ERP support organization across multiple sites
  • Manage multiple AMS providers
  • Identify opportunities to improve processes and procedures
  • Coordinate with Project teams to ensure proper knowledge transfer and handover post go-live.
  • Lead the Hypercare phase of all ERP project implementations
  • Collaborate with Technical teams /Middle ware teams , Oracle, SAP and consulting partners  in identifying and resolving complex issues
  • Collaborate with business functions across the global organizations as necessary, to identify solutions to resolve complex issues





  • 15+ years of experience in leading ERP Support organization in a multinational company
  • Strong problem solving and analytical capabilities
  • Excellent written and verbal communication skills
  • Very strong collaboration, negotiation, and influence capability required
  • Ability to work on multiple projects concurrently
  • Ability to work with minimum supervision or guidance



The future. It’s on you. You & Western Digital.

We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.


But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data.


Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.

Western Digital is an equal opportunity employer.


Western Digital does not discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

Federal and state laws require employers to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.  Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need any accommodation or assistance with our career site, please contact us at staffingsupport@wdc.com.

Western Digital participates in the E-Verify program in the US. For more information click hereEste empleador participa in E-Verify.


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