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Customer Data Management Lead

Information Technology (IT)
JR-0000052645 Requisition #

Western Digital®


The next big thing in data is you!

In order to drive business transformation to next level performance of the combined organizations of HGST, WD, and SanDisk, the Enterprise Application MDM team is in need of a seasoned Customer Data Management professional. You will be part of the MDM team and will work to build a sustainable Customer 360 solution. We are looking for a team player with hands on experience with the Oracle CDM application along with deep understanding on application architecture best practices.

You are a seasoned Customer Data Management specialist – 

•    You have hand-on experience and have successfully implemented Oracle CDM application two or more time in High-tech industry

•    You have implemented interfaces with CDM and other boundary applications

•    You have performed application set-up and configuration, and rationalized customer attributes

•    You have implemented Master data best practices in High-tech and other industries
•    You have strategic view on customer 360 (Direct, Indirect and End Customers) and Customer lifecycle

•    You can work with cross functional teams to enable solution related to customer master data

•    You are familiar with Analytical MDM challenges around Customer data


Essential Skills: 

•    Must have hands-on experience in implementing Oracle CDM and operational support from design to deployment and sustaining support
•    Understanding of Data architecture and Enterprise data modelling
•    Must have sharp technical acumen with logical reasoning skills
•    Must be flexible and is not afraid of venturing into new territories
•    Has excellent time management skills: Prioritization and execution with minimal supervision
•    Passionate collaborator who seeks win/win relationships while adhering to core corporate values
•    Strong business interaction and executive presentation skills.
•    Be able to lead technical and functional team

Preferred Skills: 

•    Understanding of applications related to CRM, Pricing, Oracle Cloud such as Order Management, Product data hub etc.
•    Understanding of Oracle EDQ and other related Oracle/non-Oracle data quality tools
•    Presentation and communication skills to engage end users, management, and executives as required.
•    Familiarity with Project Management and methodologies 





The future. It’s on you. You & Western Digital.

We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.


But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data.


Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.


Western Digital is an equal opportunity employer.

Western Digital does not discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

Western Digital participates in the E-Verify program in the US. For more information click hereEste empleador participa in E-Verify.


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