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AR Credit and Collections Analyst

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Accounting, Auditing & Finance
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JR-0000046034 Requisition #
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Job Description 

Analyst 2, Finance

Laguna, Philippines

HICAP SSC Finance
HGST Philippines Corp.
JR-0000046034

Western Digital®

The next big thing in data is you!

Create and maintain a good working relationship with both external and internal business partner gearing to a common goal of timely collection and good customer experience. Provide customer assistance in collection issues, dispute resolution, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. Create and maintain a good working relationships with External and Internal Business partners in the goal
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Will oversee the following tasks:
1. Collection of Past Due invoices
2. Order Releasing
3. Credit Limit Review
4. Dispute Resolution
5. Invoice Uploading
6. Processing Refunds
7. Working with Regional Counterparts on Strategic Account Collections 



QUALIFICATIONS
REQUIRED:
Bachelor’s degree 
0-3 years’ work experience in Finance(OTC) in a SSC/BPO setting


ABOUT WESTERN DIGITAL 

The future. It’s on you. You & Western Digital.
We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.
The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.

But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data. 

Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.

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