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Analyst 3, Business Applications

Information Technology (IT)
JR-0000053061 Requisition #

Analyst 3, Business Applications

Bangalore, India


SNDK IT-Advanced Planning Solutions/I2

SanDisk India DDC Pvt Ltd




Job description


Western Digital®


We deliver the possibilities of data.  YOU define what’s possible.


The IT-CRM team at Western Digital is responsible for enabling our marketing, sales and support teams with cutting edge applications built on Model N platform. We are seeking a seasoned Model N Architect who will be responsible for working with the business analyst teams to convert the given business requirements into technical solutions and implement them in the Model N platform. 


You will be expected to:

·        Demonstrate solid knowledge as Subject Matter Expert (SME) in Model N application

·        The candidate must possess strong interpersonal, critical thinking, and analytical skills to work with a variety of groups in ensuring the success of the projects.

·        Document necessary technical architecture design and analysis work, possibly including project postmortem documentation and metric collection.

·        Write Extensible Markup Language documents to drive database functions.

·        Drive data loading efforts to Model N. Work with customer to explain format of data, help customer with mapping, analyze content, perform data loading, and report errors to customer. 

·        Perform high quality work within established time frames.

·        Monitor a ticket queue and work tickets as necessary.

·        Provide technical support in Model N application to business, implementation partners, and other internal IT teams, during implementation and on-going production supports.



You will also be expected to:

  • A self-starter who strives on continual improvement
  • Have a passion for finding simple and effective solution to complex problems
  • Have superb communication skills
  • Flexible and has a willingness to learn and try innovative approaches
  • Open minded and able to adapt quickly to change


Key Qualifications

·        Must have 5+ years’ experience of Model N with solutions such as Configure Price Quote (CPQ), Pricing Management, Deal Management, Channel Management, Deal Intelligence, Rebates Management solutions, and/or Revenue Cloud Administration in High-Tech industries

·        Must have 3+ years' experience of Model N ProLink using XML or SOAP web service request, Rebate Load, and Payment Export functions.

·        Must have 3+ years' experience of Model N Report Develop Kit (RDK) reporting function to create extracts unique to business process.

·        Must have 3+ years' experience of Model N Application Developers Kit (ADK), and Job scheduling.

·        5+ years of professional experience supporting Finance, Sales, Customer Service, Marketing, or Fulfillment business functions in High-tech industries.

·        Experience in Oracle Database and DB2 database using tools as, but not limited to, SQL*Plus, or SQL*Developer.

·        Experience in supporting multi-tier application architectures and working in an Agile development environment.

·        Experience with a broad range of technology areas including SaaS technologies, databases/sql, application servers, scripting languages, and analytics solutions

·        Middleware background Oracle SOA/TIBCO is desirable.

·        Drive data loading efforts to Model N. Work with customer to explain format of data, help customer with mapping, analyze content, perform data loading, and report errors to customer. 

·        High energy individual with positive attitude who can work as part of a cross-functional team

·        Demonstrated track record of goal achievement

·        Strong problem-solving skills. 

·        Ability to work independently or in a team environment and effectively meet project deliverables on time.

·        Ability to effectively change design and development approaches as the business requirements dictate.

·        Good Communication, Presentation & Documentation skills, Email Etiquette



Bachelor degree (advanced degree preferred)





The future. It’s on you. You & Western Digital.

We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.


But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data. 


Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.



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